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Bynoe, Ian.

Beyond the Citizen's Charter : new directions for social rights / Ian Bynoe. - London : Institute for Public Policy Research, 1996. - xii, 144p.

ISBN: 1860300359

Subjects--Topical Terms:
Citizenship--Great Britain.
Government productivity--Great Britain.
Privatization--Great Britain.
Administrative agencies--Evaluation.--Great Britain
Executive departments--Evaluation.--Great Britain
Government business enterprises--Great Britain.