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Bielskas, Amanda, 1974-

IM and SMS reference services for libraries / Amanda Bielskas and Kathleen M. Dreyer. - London : Facet Publishing, 2012. - xii, 107p. - The tech Set ; 19 . - Tech set ; 19. .

First published by ALA TechSource, an imprint of the American Library Association, 2012.

ISBN: 9781856048446

Subjects--Topical Terms:
Electronic reference services (Libraries)
Mobile communication systems--Library applications.
Instant messaging.
Text messages (Cell phone systems)

Dewey Class. No.: 025.52