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Summary report on the potential causes of lower overall satisfaction from non-white customers and customers with a long-term illness or disability (Record no. 62811)

MARC details
000 -LEADER
fixed length control field 01508cam a2200313 4500
001 - CONTROL NUMBER
control field u67298
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20171208180804.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 100323s2010 enk eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781847125101
040 ## - CATALOGING SOURCE
Original cataloging agency UK-LoPHL
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Stockley, Richard.
9 (RLIN) 108843
245 10 - TITLE STATEMENT
Title Summary report on the potential causes of lower overall satisfaction from non-white customers and customers with a long-term illness or disability
Medium [electronic resource] /
Statement of responsibility, etc. Richard Stockley, Sinead Lawless and Zoe Slade.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. [London] :
Name of publisher, distributor, etc. Department for Work and Pensions,
Date of publication, distribution, etc. 2010.
490 1# - SERIES STATEMENT
Series statement Research report ;
Volume/sequential designation no. 568
500 ## - GENERAL NOTE
General note "A report of research carried out by BMRB Qualitative on behalf of the Department for Work and Pensions".
500 ## - GENERAL NOTE
General note Mode of access: HC Library P-drive.
610 20 - SUBJECT ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Pension Service (Agency : Great Britain)
General subdivision Evaluation.
9 (RLIN) 10902
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Pensions
Geographic subdivision Great Britain
General subdivision Administration.
9 (RLIN) 41939
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Minorities
General subdivision Pensions
Geographic subdivision Great Britain.
9 (RLIN) 52631
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element People with disabilities
General subdivision Pensions
Geographic subdivision Great Britain.
9 (RLIN) 41978
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Consumer satisfaction
Geographic subdivision Great Britain.
9 (RLIN) 27624
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Lawless, Sinead.
9 (RLIN) 108844
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Slade, Zoe.
9 (RLIN) 108845
710 1# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Great Britain.
Subordinate unit Department for Work and Pensions.
9 (RLIN) 9266
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element BMRB Qualitative.
830 #0 - SERIES ADDED ENTRY--UNIFORM TITLE
Uniform title Research reports (Great Britain. Department for Work and Pensions) ;
Volume/sequential designation no. 568
856 40 - ELECTRONIC LOCATION AND ACCESS
Uniform Resource Identifier <a href="http://hcl1.hclibrary.parliament.uk/govt_deps\dwp\Research_report_568.pdf">http://hcl1.hclibrary.parliament.uk/govt_deps\dwp\Research_report_568.pdf</a>
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC Do not suppress in OPAC
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Copy number Price effective from Koha item type
        House of Lords Library - Palace House of Lords Library - Palace Online access 15/03/2011   ELECTRONIC RESOURCES 67298-2001 08/12/2017 1 08/12/2017 Electronic resource

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