Attitudes towards electronic service delivery : mini group amongst DWP customer groups and expert opinion depths / by A Irving, Ian Sparham and N Spicer.
Series: In-house reports (Great Britain. Department for Work and Pensions): 117Publisher: London : Department for Work and Pensions, 2003Description: xx, 71p.ISBN: 1843881837.Subject(s): Social security -- Great Britain -- Administration | Administrative agencies -- Information technology -- Great Britain | Administrative agencies -- Technological innovations -- Great Britain | Consumers -- Attitudes -- Great BritainOnline resources: Click here to access onlineItem type | Current library | Collection | Class number | Copy number | Status | Date due | Barcode | |
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Reference material | Offsite Offsite Deepstore | Official Publications | SOP 2003/737 (Browse shelf(Opens below)) | 1 | Not for loan | 53311-1001 |
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Available online at: http://www.dwp.gov.uk/asd/asd5/ih2003-2004/IH117.pdf.