Quality management for IT services / Brian Johnson, Martin Andrew and David Steel.
Series: IT infrastructure library: Publisher: London : HMSO, for the Central Computer and Telecommunications Agency, 1994Description: 1 v.ISBN: 0113305559.Subject(s): Information technology -- Management | Information technology -- Quality controlItem type | Current library | Collection | Class number | Copy number | Status | Date due | Barcode | |
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Reference material | Offsite Offsite Deepstore | Official Publications | SOP 2000/1850 (Browse shelf(Opens below)) | 1 | Not for loan | 53679-1001 |