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Deferrals in Jobcentre Plus : research into staff understanding and application of deferral guidance for non-jobseeker's allowance customers : a report to the Department for Work and Pensions / Jean Taylor and Yvetter Hartfree.

By: Taylor, Jean.Contributor(s): Hartfree, Yvette | Ecotec Research and Consulting Ltd | Loughborough University of Technology. Centre for Research in Social Policy | Great Britain. Department for Work and Pensions.Series: In-house reports (Great Britain. Department for Work and Pensions): no. 126Publisher: London : Department for Work and Pensions, 2003Description: 102p.ISBN: 1843882205.Subject(s): Employment agencies -- Great Britain -- Evaluation | Unemployed -- Services for -- Great Britain | Customer services -- Great BritainOnline resources: Click here to access online

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