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Customer experience of direct payment : a report of research carried by IFF Research Ltd on behalf of the Department for Work and Pensions / Lorna Adams, Karen Bunt and Danielle Bright.
By: Adams, Lorna
.Contributor(s): Bunt, Karen | Bright, Danielle | Great Britain. Department for Work and Pensions. Social Research Division | IFF Research Limited.Series: In-house reports (Great Britain. Department for Work and Pensions): 150Publisher: London : Department of Work and Pensions, 2004Description: 35p.ISBN: 1843883449.Subject(s): Social security -- Great Britain -- Administration | Pensions -- Great Britain -- Administration | Customer services -- Great BritainOnline resources: Click here to access online
| Item type | Current library | Collection | Class number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
| Reference material | Offsite Offsite Deepstore | Official Publications | SOP 2004/823 (Browse shelf(Opens below)) | 1 | Not for loan | 57209-1001 |
Available online at: http://www.dfwp.gov.uk/directpayment/pdfs/dp_report_04.pdf.