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Successful enquiry answering every time : thinking your way from problem to solution / Tim Buckley Owen.
By: Buckley Owen, Tim [author.]
.Publisher: London : Facet Publishing, 2017Edition: Seventh edition. Fully revised and updated.Description: xiv, 186 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781783301942; 9781783301935.Subject(s): Libraries -- Customer services | Reference services (Libraries) | Information retrievalDDC classification: 025.52
| Item type | Current library | Class number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Book | Millbank Dewey | 025.52 BUC (Browse shelf(Opens below)) | 1 | Available | 014032 |
Browsing Millbank shelves, Shelving location: Dewey Close shelf browser (Hides shelf browser)
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| 025.504 OPP The no-nonsense guide to legal issues in Web 2.0 and cloud computing / | 025.50941 MAR Evaluating the impact of your library / | 025.52 BIE IM and SMS reference services for libraries / | 025.52 BUC Successful enquiry answering every time : | 025.52 DOR Information needs analysis : | 025.52 PEL The cybrarian's web : | 025.524 EXP Exploring discovery : |
Previous edition: 2012.
"The seventh edition of Tim Buckley Owen's classic 'Success at the enquiry desk" --title page.