You need a coaching habit -- How to build a habit -- Question masterclass part 1 : ask one question at a time -- The kickstart question -- Question masterclass part 2 : cut the intro and ask the question -- The AWE question -- Question masterclass part 3 : should you ask rhetorical questions? -- The focus question -- Question masterclass part 4 : stick to questions starting with "what" -- An irresistible 1-2-3 combination -- The foundation question -- Question masterclass part 5 : get comfortable with silence -- The lazy question -- Question masterclass part 6 : actually listen to the answer -- The strategic question -- Question masterclass part 7 : acknowledge the answers you get -- The learning question -- Question masterclass part 8 : use every channel to ask a question -- A treasure trove of additional awesomeness.

"Want to say less, work less, and have more impact? Stanier gives you the seven core questions that will help you provide more effective support to your employees and co-workers. By unlocking their potential, you'll be able to unlock your own."-- Provided by publisher.