Bynoe, Ian. <br/><br/>
Beyond the Citizen's Charter :  new directions for social rights / 
Ian Bynoe. 
 - London :  Institute for Public Policy Research,  1996. 
 - xii, 144p. 
<br/><br/><label>ISBN: </label>1860300359 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Citizenship--Great Britain.<br/>Government productivity--Great Britain.<br/>Privatization--Great Britain.<br/>Administrative agencies--Evaluation.--Great Britain<br/>Executive departments--Evaluation.--Great Britain<br/>Government business enterprises--Great Britain.