TY  - BOOK
ED  - Customer Management Consultancy Ltd.
ED  - Scotland.
TI  - Survey of complainers to the Scottish legal services ombudsman
SN  - 0748097791
PY  - 2000///
CY  - Edinburgh
PB  - Stationery Office
KW  - Ombudspersons
KW  - Scotland
KW  - Legal services
KW  - Lawyers
KW  - Malpractice
ER  -