Digest of cases 2003/04 / 
Local Government Ombudsman. 
 - London :  Commission for Local Administration in England,  2004. 
 - 106p. 
<br/><br/> Available online at: http://www.lgo.org.uk/digest.htm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Complaints (Administrative procedure)--Great Britain.<br/>Local government--Great Britain.