TY - BOOK AU - Talbot,Colin ED - Great Britain. ED - Nottingham Policy Centre. TI - Jobcentre Plus customer service performance and delivery: a qualitative review T2 - Research reports (Great Britain. Department for Work and Pensions) SN - 1841238716 PY - 2005/// CY - Leeds PB - Corporate Document Services KW - Jobcentre Plus KW - Evaluation KW - Unemployed KW - Services for KW - Great Britain N1 - "A report of research carried out by the Nottingham Policy Centre, University of Nottingham on behalf of the Department for Work and Pensions"; Available online at: http://www.dwp.gov.uk/asd/asd5/rports2005-2006/rrep276.pdf UR - http://www.dwp.gov.uk/asd/asd5/rports2005-2006/rrep276.pdf ER -