TY - BOOK AU - Howat,Nicholas AU - Sims,Lorraine ED - Great Britain. ED - British Market Research Bureau International. TI - The Pension Service customer survey 2005 T2 - Research reports (Great Britain. Department for Work and Pensions) SN - 1841239828 PY - 2006/// CY - Leeds PB - Corporate Document Services KW - Pension Service (Agency : Great Britain) KW - Evaluation KW - Pensions KW - Great Britain KW - Retirement income KW - Old age pensions KW - Consumer satisfaction N1 - "A report of research carried out by BMRB Social Research, part of BRMB Internal [International] Limited on behalf of the Department for Work and Pensions". -- t.p; Available online at: http://www.dwp.gov.uk/asd/asd5/rports2005-2006/rrep331.pdf UR - http://www.dwp.gov.uk/asd/asd5/rports2005-2006/rrep331.pdf ER -