TY  - BOOK
ED  - Great Britain.
TI  - Business perspective 2: the business view on successful IT service delivery
T2  - IT infrastructure library
SN  - 0113309694
PY  - 2006///
CY  - London
PB  - Stationery Office
KW  - Information technology
KW  - Management
KW  - Business
KW  - Data processing
KW  - Information resources management
N1  - "Office of Government Commerce" -- t.p; Companion volume to: Business perspective: the IS view on delivering services to the business (2004)
ER  -