TY  - BOOK
AU  - Hay,Caroline
AU  - Slater,Ashfa
ED  - Great Britain.
ED  - Ecotec Research and Consulting Ltd.
TI  - The use of Jobcentre Plus telephony and face-to-face first contact services by customers with specific communication barriers
T2  - Research reports (Great Britain. Department for Work and Pensions)
SN  - 9781847122315
PY  - 2007///
CY  - Leeds
PB  - Corporate Document Services
KW  - People with disabilities
KW  - Services for
KW  - Great Britain
KW  - Evaluation
KW  - Employment
KW  - Employment re-entry
N1  - "A report of research carried out by ECOTEC Research and Consulting Limited on behalf of the Department of Work and Pensions"; Available online at: http://www.dwp.gov.uk/asd/asd5/rports2007-2008/rrep446.pdf
UR  - http://www.dwp.gov.uk/asd/asd5/rports2007-2008/rrep446.pdf
ER  -