Applying Lean in health and social care services : improving quality and the patient experience at NHS Highland /
by Cameron Stark and Gavin Hookway.
- xx, 258 pages : black and white illustrations
Value and waste -- 5S -- Improvement cycles -- Continuous flow -- Levelling -- Error proofing -- Visual controls -- Standard work -- Value stream maps -- Mangement.
9780367001896 9780429400865
2018044734
NHS Highland.
Social work administration. Health services administration.