TY  - BOOK
AU  - Stark,Cameron
AU  - Hookway,Gavin
TI  - Applying Lean in health and social care services: improving quality and the patient experience at NHS Highland 
SN  - 9780367001896
U1  - 362.1068 
PY  - 2019///
CY  - New York, Abingdon, Oxon.
PB  - Routledge, Taylor & Francis Group, Productivity Press
KW  - NHS Highland
KW  - Social work administration
KW  - Health services administration
N1  - Value and waste -- 5S -- Improvement cycles -- Continuous flow -- Levelling -- Error proofing -- Visual controls -- Standard work -- Value stream maps -- Mangement
ER  -