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The tyranny of metrics / Jerry Z. Muller.
By: Muller, Jerry Z
.Publisher: Princeton ; Oxford : Princeton University Press, 2018Description: ix, 220 pages.Content type: text Media type: unmediated Carrier type: volumeISBN: 9780691174952.Subject(s): Organizational effectiveness -- Measurement | Performance -- Evaluation | Performance standardsDDC classification: 658.403
Contents:
The argument in a nutshell -- Recurring flaws -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents and motivations -- Philosophical critiques -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- When transparency is the enemy of performance : politics, diplomacy, intelligence and marriage -- Unintended but predictable negative consequences -- When and how to use metrics : a checklist.
| Item type | Current library | Class number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Book | Millbank Dewey | MILLBANK 658.403 MUL (Browse shelf(Opens below)) | Available | 016790 |
The argument in a nutshell -- Recurring flaws -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents and motivations -- Philosophical critiques -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- When transparency is the enemy of performance : politics, diplomacy, intelligence and marriage -- Unintended but predictable negative consequences -- When and how to use metrics : a checklist.