THIS IS THE TEST SERVER CATALOGUE IT WILL NOT BE UP-TO-DATE
 visit the Parliament website.

Your search returned 11 results.

Sort
Results
Service operation.

by Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2007Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2007/123.
The official introduction to the ITIL service lifecycle.

by Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2007Availability: Items available for reference: Offsite [Call number: SOP 2007/384] (1). Location(s): Offsite Deepstore SOP 2007/384.
Service support (CCTA).

by Central Computer and Telecommunications Agency.

Publisher: London : Stationery Office, c2000Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2000/439.
Service strategy.

by Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2007Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2007/124.
Service design.

by Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2007Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2007/125.
Network services management / Colin Rudd, Alan Shilling.

by Rudd, Colin | Shilling, Alan | Central Computer and Telecommunications Agency.

Publisher: Norwich : CCTA, 1994Availability: Items available for reference: Offsite [Call number: SOP 2000/1847] (1). Location(s): Offsite Deepstore SOP 2000/1847.
Service transition.

by Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2007Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2007/126.
Planning to implement service management.

by Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2002Availability: Items available for reference: Offsite [Call number: SOP 2002/517] (1). Location(s): Offsite Deepstore SOP 2002/517.
Continual service improvement.

by Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2007Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2007/127.
Building an ITIL-based service management department / [Malcolm Fry].

by Fry, Malcolm | Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2008Availability: Items available for reference: Offsite [Call number: SOP 2008/169] (1). Location(s): Offsite Deepstore SOP 2008/169.
ITIL small-scale implementation / Sharon Taylor [and] Ivor Macfarlane

by Taylor, Sharon | Macfarlane, Ivor J | Great Britain. Office of Government Commerce.

Publisher: London : Stationery Office, 2006Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2006/059.
Pages

Contact us

Phone: 0207 219 5242
Email: hllibrary@parliament.uk
Website: lordslibrary.parliament.uk

Accessibility statement