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		Service support (CCTA). by Central Computer and Telecommunications Agency. Publisher: London : Stationery Office, c2000Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2000/439. Place reservation Add to folder (remove)
		Planning to implement service management. by Great Britain. Office of Government Commerce. Publisher: London : Stationery Office, 2002Availability: Items available for reference: Offsite [Call number: SOP 2002/517] (1). Location(s): Offsite Deepstore SOP 2002/517. Add to folder (remove)
		Developing the business skills of childcare professionals : an evaluation of the business support programmes / Jayne Osgood. by Osgood, Jayne \| Great Britain. Department for Education and Skills. Publisher: Nottingham : DfES Publications, 2003Online access: Click here to access online Availability: Items available for reference: Offsite [Call number: SOP 2003/789] (1). Location(s): Offsite Deepstore SOP 2003/789. Add to folder (remove)
		ITIL small-scale implementation / Sharon Taylor [and] Ivor Macfarlane by Taylor, Sharon \| Macfarlane, Ivor J \| Great Britain. Office of Government Commerce. Publisher: London : Stationery Office, 2006Availability: Items available for loan: Offsite (1). Location(s): Offsite Deepstore PAM 2006/059. Place reservation Add to folder (remove)

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