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Customer contact with the Benefits Agency / Bruce Stafford, Karen Kellard, Elizabeth Horsley.

by Great Britain. Department of Social Security.

Publisher: London : Stationery Office, 1997Availability: Items available for reference: Offsite [Call number: SOP 97/1348] (1). Location(s): Offsite Deepstore SOP 97/1348.
Exploring customer satisfaction : customer satisfaction with Benefits Agency local offices / Gillian Elam and Jane Ritchie.

by Elam, Gillian | Ritchie, Jane | Great Britain. Department of Social Security.

Publisher: London : Stationery Office, 1997Availability: Items available for reference: Offsite [Call number: SOP 97/931] (1). Location(s): Offsite Deepstore SOP 97/931.
Understanding the impact of Jobseeker's Allowance / a report of research carried out by the Social Security Unit at the Centre for Research in Social Policy, Loughborough University on behalf of the Department of Social Security, Department for Education and Employment, Benefits Agency and Employment Service ; Alison Smith ... [et al.].

by Smith, Alison | Great Britain. Department of Social Security | Employment Service (Great Britain) | Great Britain. Department for Education and Employment | Benefits Agency | Loughborough University of Technology. Centre for Research in Social Policy.

Publisher: Leeds : Corporate Document Services, 2000Availability: Items available for reference: Offsite [Call number: SOP 2000/821] (1). Location(s): Offsite Deepstore SOP 2000/821.
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