| 000 | 00709nam a2200193 a 4500 | ||
|---|---|---|---|
| 001 | u52463 | ||
| 005 | 20171208180401.0 | ||
| 008 | 030911s1994 enk o000 0 eng | ||
| 020 | _a011886128X | ||
| 040 |
_aUk _dUK-LoPHL |
||
| 049 | 0 | 0 |
_jCU _k11011886128x _le |
| 110 | 2 | _aAudit Commission for Local Authorities and the National Health Service in England and Wales. | |
| 245 | 1 | 0 |
_aIs anybody there? : _bimproving performance in answering letters and telephones. |
| 260 |
_aLondon : _bHMSO, _c1994. |
||
| 300 | _a35p. | ||
| 650 | 0 |
_aLocal government _zGreat Britain. |
|
| 650 | 0 |
_aCommunication in public administration _zGreat Britain. _927087 |
|
| 942 | _n0 | ||
| 999 |
_c49082 _d49082 |
||