000 00894nam a2200253 a 4500
001 u53679
005 20171208180424.0
008 031110s1994 enk 000 0 eng
020 _a0113305559
040 _aUk
_dUK-LoPHL
049 0 0 _jCU
_k110113305559
_le
100 1 _aJohnson, Brian.
_980467
245 1 0 _aQuality management for IT services /
_cBrian Johnson, Martin Andrew and David Steel.
260 _aLondon :
_bHMSO, for the Central Computer and Telecommunications Agency,
_c1994.
300 _a1 v.
490 1 _aIT infrastructure library
650 0 _aInformation technology
_xManagement.
_934683
650 0 _aInformation technology
_xQuality control.
_934689
700 1 _aAndrew, Martin.
_961947
700 1 _aSteel, David.
_997061
710 2 _aCentral Computer and Telecommunications Agency.
830 0 _aIT infrastructure library
_9115896
942 _n0
999 _c50258
_d50258