000 01492nam a2200301 a 4500
001 u63160
005 20171208180658.0
008 071023s2007 enk b f000 0 eng d
020 _a9781847122315
040 _aUk
_beng
_cUk
_dStEdNL
_dUK-LoPHL
049 _jCU
_k703968919
_lb
100 1 _aHay, Caroline.
_9107000
245 1 4 _aThe use of Jobcentre Plus telephony and face-to-face first contact services by customers with specific communication barriers /
_cCaroline Hay and Ashfa Slater.
260 _aLeeds :
_bCorporate Document Services,
_c2007.
300 _axi, 128p.
490 1 _aResearch reports (Great Britain. Department for Work and Pensions) ;
_vno. 446
500 _a"A report of research carried out by ECOTEC Research and Consulting Limited on behalf of the Department of Work and Pensions".
500 _aAvailable online at: http://www.dwp.gov.uk/asd/asd5/rports2007-2008/rrep446.pdf
650 0 _aPeople with disabilities
_xServices for
_zGreat Britain
_xEvaluation.
_941973
650 0 _aPeople with disabilities
_xEmployment
_zGreat Britain.
_941962
650 0 _aEmployment re-entry
_zGreat Britain.
_930537
700 1 _aSlater, Ashfa.
_996083
710 1 _aGreat Britain.
_bDepartment for Work and Pensions.
_99266
710 2 _aEcotec Research and Consulting Ltd.
_92386
830 0 _aResearch reports (Great Britain. Department for Work and Pensions) ;
_vno. 446
856 7 0 _uhttp://www.dwp.gov.uk/asd/asd5/rports2007-2008/rrep446.pdf
942 _n0
999 _c59244
_d59244