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Summary report on the potential causes of lower overall satisfaction from non-white customers and customers with a long-term illness or disability [electronic resource] / Richard Stockley, Sinead Lawless and Zoe Slade.
By: Stockley, Richard
.Contributor(s): Lawless, Sinead | Slade, Zoe | Great Britain. Department for Work and Pensions | BMRB Qualitative.Series: Research reports (Great Britain. Department for Work and Pensions): no. 568Publisher: [London] : Department for Work and Pensions, 2010ISBN: 9781847125101.Subject(s): Pension Service (Agency : Great Britain) -- Evaluation | Pensions -- Great Britain -- Administration | Minorities -- Pensions -- Great Britain | People with disabilities -- Pensions -- Great Britain | Consumer satisfaction -- Great BritainOnline resources: Click here to access online
| Item type | Current library | Class number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|
| Electronic resource | House of Lords Library - Palace Online access | ELECTRONIC RESOURCES (Browse shelf(Opens below)) | 1 | Available | 67298-2001 |
"A report of research carried out by BMRB Qualitative on behalf of the Department for Work and Pensions".
Mode of access: HC Library P-drive.