Your search returned 12 results.

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		Customer liaison / Neville Greenhalgh, Melanie Smaridge. by Greenhalgh, Neville \| Smaridge, Melanie \| Central Computer and Telecommunications Agency. Publisher: London : H.M.S.O. [for] CCTA, 1990Availability: Items available for reference: Offsite [Call number: SOP 2000/1855] (1). Location(s): Offsite Deepstore SOP 2000/1855. Add to folder (remove)
		No cover image available Cracking the codes for banking customers / Banking Services Consumer Codes Review Group. by Great Britain. Treasury \| Banking Services Consumer Codes Review Group. Publisher: [London?] : HM Treasury, 2001Availability: Items available for reference: Offsite [Call number: SOP 2001/942] (1). Location(s): Offsite Deepstore SOP 2001/942. Add to folder (remove)
		The Pension Service customer survey 2003 : a report of research carried out by BMRB International Limited on behalf of the Department for Work and Pensions / Graham Kelly ... [et al.]. by Kelly, Graham \| British Market Research Bureau International \| Great Britain. Department for Work and Pensions. Publisher: London : DWP, 2004Online access: Click here to access online Availability: Items available for reference: Offsite [Call number: SOP 2004/528] (1). Location(s): Offsite Deepstore SOP 2004/528. Add to folder (remove)
		Personal current account banking services in Northern Ireland market investigation : provisional findings report / Competition Commission. by Great Britain. Competition Commission. Publisher: Norwich : Stationery Office, 2006Availability: Items available for reference: Offsite [Call number: SOP 2006/538] (1). Location(s): Offsite Deepstore SOP 2006/538. Add to folder (remove)
		No cover image available Assessment of the urban network reinvention programme : research among post office customers : research study conducted for Postwatch [by] MORI July - November 2003. by Postwatch \| Market & Opinion Research International. Publisher: London : Postwatch, [2004?]Online access: Click here to access online Availability: Items available for reference: Offsite [Call number: SOP 2004/532] (1). Location(s): Offsite Deepstore SOP 2004/532. Add to folder (remove)
		Successful enquiry answering every time : thinking your way from problem to solution / Tim Buckley Owen. by Buckley Owen, Tim, 1948- [author.]. Edition: Seventh edition. Fully revised and updated.Publisher: London : Facet Publishing, 2017Availability: Items available for loan: Millbank (1). Location(s): Dewey 025.52 BUC. Place reservation Add to folder (remove)
		The stupid company : how British businesses throw away money by alienating consumers / by Philip Cullum; [edited by Beth Keehn]. by Cullum, Philip \| Keehn, Beth \| National Consumer Council. Publisher: London : National Consumer Council, 2006Online access: Click here to access online Availability: Items available for reference: Offsite [Call number: SOP 2006/142] (1). Location(s): Offsite Deepstore SOP 2006/142. Add to folder (remove)
		Managing supplier relationships / Neville Greenhalgh. by Greenhalgh, Neville \| Central Computer and Telecommunications Agency. Publisher: London : HMSO, 1993Availability: Items available for reference: Offsite [Call number: SOP 2000/1839] (1). Location(s): Offsite Deepstore SOP 2000/1839. Add to folder (remove)
		No cover image available The UK contact centre industry : a study / report by CM Insight, Contactbabel [and] Call and Contact Centre Association (CCA) on behalf of the UK Department of Trade and Industry. by Great Britain. Department of Trade and Industry \| CM Insight \| Contactbabel \| Call and Contact Centre Association. Publisher: [London] : Department of Trade and Industry, 2004Online access: Click here to access online Availability: Items available for reference: Offsite [Call number: SOP 2004/629] (1). Location(s): Offsite Deepstore SOP 2004/629. Add to folder (remove)
		Customer experience of direct payment : a report of research carried by IFF Research Ltd on behalf of the Department for Work and Pensions / Lorna Adams, Karen Bunt and Danielle Bright. by Adams, Lorna \| Bunt, Karen \| Bright, Danielle \| Great Britain. Department for Work and Pensions. Social Research Division \| IFF Research Limited. Publisher: London : Department of Work and Pensions, 2004Online access: Click here to access online Availability: Items available for reference: Offsite [Call number: SOP 2004/823] (1). Location(s): Offsite Deepstore SOP 2004/823. Add to folder (remove)
		Contact and complaint handling by the planning service / by Peter Gibson Associates. by Peter Gibson Associates \| Great Britain. Scottish Office. Central Research Unit. Publisher: [Edinburgh] : Scottish Office Central Research Unit, 1997Availability: Items available for reference: Offsite [Call number: SOP 97/1183] (1). Location(s): Offsite Deepstore SOP 97/1183. Add to folder (remove)
		Deferrals in Jobcentre Plus : research into staff understanding and application of deferral guidance for non-jobseeker's allowance customers : a report to the Department for Work and Pensions / Jean Taylor and Yvetter Hartfree. by Taylor, Jean \| Hartfree, Yvette \| Ecotec Research and Consulting Ltd \| Loughborough University of Technology. Centre for Research in Social Policy \| Great Britain. Department for Work and Pensions. Publisher: London : Department for Work and Pensions, 2003Online access: Click here to access online Availability: Items available for reference: Offsite [Call number: SOP 2003/901] (1). Location(s): Offsite Deepstore SOP 2003/901. Add to folder (remove)

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